The Telephone Consumer Protection Act (“TCPA”) is a federal law which restricts the use of automated equipment to dial cellular telephones. It is unlawful to use any automatic telephone dialing system or pre-recorded voice mail to make any call to a cellular telephone or any other service for which the party called is charged for the call.
Some debt collection agencies use predictive dialers which place calls without human involvement until a connection is made, and then attempt to connect the recipient with a debt collector. Some debt collection agencies are also violating the TCPA by trying to collect debts which have been “charged off” by the original creditor.
If you have received a robo-call or a pre-recorded call on your cell phone, or need more information, fill free to make an appointment to discuss this with Lauren Merriam.